Edge Computing &Edge Technologies
‘Edge Computing’ is a common expression in the Cloud computing lexicon. In other words, it isa distributed IT architecture to reduce the movement of data. The ‘edge’ has great implications for business applications, both in its purest definition and also in its appropriate term to define the ‘Edge Technologies’ which transforms the traditional ERP and CRM market. It is a method of optimizing cloud computing systems. New things often happen in Microsoft Dynamics.
What Could PowerApps Do?
For those who came in late, PowerApps is an enterprise service for innovators that could be connected everywhere and also facilitates to create and share business apps with your team on any available device instantly. Additionally, PowerApps helps anyone in your organization create new business swiftly.
Since its initial release it has not changed, but interestingly on examination of the upcoming release of Dynamics 365 for Finance and Operations, it is revealed that it can be used to extend functionality for Finance and Operations. In fact your users can build PowerApps without having to be expert developers to extend ERP functionality. PowerApps developed by yourself or your organization can now be used to augment ERP features by incorporating them within the Finance and Operations client. Additionally, your users will find it easy to add PowerApps to pages in Finance and Operations. Thereafter, these customized changes can be shared with others in your organization.
We envisage a huge benefit to our customers. They can implement their own apps to extend the Dynamics 365 advantages in the data in Dynamics 365 or the Common Data Service.
We envisage a huge benefit to our customers. They can design and connect their own apps to extend the Dynamics 365 imprints in order to scale up the Common Data Service or data in Dynamics 365. In the past, this would require knowledge of the programming language of Dynamics 365 applications or expensive integrations to tap into this data. Nevertheless, things have changed of late.
Cortana Intelligence Suite
One of the fundamental ‘edge technologies’ is undoubtedly the Cortana Intelligence Suite. Azure, Machine Learning, Cognitive Services and the Bot Framework. A whole lot of practical application of this technology in the field of Customer Service, where we are able to detect sentiment, key phrases, topics and even language from the text found in Dynamics 365 data. Cases involving high customer satisfaction can be swiftly resolved by service representative who are presented with relevant information of the customers. Business organizations can set up service case analysis to automatically provide support staff with relevant solutions from knowledge articles, by using the Microsoft Cognitive Services Text Analytics service with Microsoft Dynamics 365. They will spend less time searching for answers and more time providing the correct response. This feature comes with support for custom entities and system configured entities.
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