Microsoft Business central: Here’s all you need to know

From the array of Microsoft ERP-CRM solutions, Dynamics 365 for Finance & Operations helps the organization to unify global financials & operations. As businesses today are adapt to the increased speed & shifting expectations of the market, Dynamics 365 for Finance & Operations enables them to take better decisions quickly.

The arrival of Microsoft Dynamics 365 Business central previously named as Dynamics 365 for Finance and Operations (Business edition) is a benefiting option for small and midsize businesses. Microsoft Dynamics 365 Business central fits the core needs of small & midsize businesses. It can provide this section of businesses with an affordable entry into Enterprise Resource Planning software.

With Dynamics 365 Business Central you get to connect with the organization’s financials, sales, purchase, inventory, projects, service, and operations. Additionally, you can soak up the benefits of Office 365 and Azure cloud services like Business Intelligence, IoT, built-in security and other services that make Microsoft the most complete and secure cloud solution provider for business.

Unlike Dynamics 365 Business Edition, Business Central expands deeply into Operations and Supply Chain Management to offer full ERP functionality. Especially, it includes the functionality of Dynamics NAV for the cloud platform. Also, Business Central automates & integrates seamlessly with Office 365, Power Apps, Microsoft Flow, Power BI and other Microsoft cloud services.

Business Central Licensing

Dynamics 365 Business Central will be available in two subscription license types: Business Central Essentials & Business Central Premium. The difference between Essentials and Premium: Essentials includes everything but Manufacturing and Service. Premium includes all functionality. Additionally, a team member license type is added for the user who does not require full user capabilities.

What is Microsoft Dynamics 365?

Microsoft Dynamics 365

Microsoft Dynamics 365

Dynamics 365 is the customer management software from Microsoft, which we all know.  How is it going to help run business is what we are going to find out?

An emerging business head would wish to maximize the efficiency of his employees, increase productivity and develop the business. Dynamics 365 puts all the business solutions into a single seamless experience.

Microsoft Dynamics 365 is a combination of two categories of solutions


Customer Relationship Management or CRM:-

This is related to your daily routine business operations particularly associated with customers. Standard CRM solutions comprise of Customer information databases, requirement for sales team, service and marketing automation tools. It basically facilitates interactions with customers and promotion of sales.

Enterprise Resource Management or ERP:-

Backed by powerful tools for accounting, this helps you to keep track of financial data, field service tracking and project resource management.  ERP tools allow medium and established business organizations to manage extensive networks of resources. The information gathered is in real time on a broader spectrum.

Dynamics 365 Combines CRM & ERP Business Solutions:-

Dynamics 365 allows the concerned teams with the required tools to handle prospective clients professionally and continue to maintain existing relationships.  It also empowers every member of the team to plan effectively by utilizing time between different platforms.

Achievements – Dynamics 365 Business:-

  • Dynamics 365 Business Plan
  • Dynamics 365 Financials
  • Dynamics365 Sales (Spring 2018)
  • Dynamics 365 Marketing (Spring 2018)
  • Dynamics 365 Customer Service (Spring 2018)

Created for Small & Medium Sized Businesses

A focused CRM solution is what Dynamics 365 Business Plan is all about.  What more?  It comes with financial tools at a bargain price offered together with all the great functionality of the Dynamics 365 Financials, Sales and CRM solutions for keeping your business running seamlessly. Dynamics 365 CRM solutions is available with the flexi billing cycle.

Establishing Your Foundation With The Dynamics 365 Enterprise

  • Dynamics 365 Enterprise Plan
  • Dynamics 365 Sales
  • Dynamics 365 Customer Service
  • Dynamics 365 Field Service
  • Dynamics 365 Project Service Automation
  • Dynamics 365 Operation
  • Dynamics 365 Marketing (2018)

Created For Companies That Opt For Advanced Service Solutions

A fully loaded Enterprise Plan comes with the most advanced business solutions that Microsoft has to offer. Equipped with standard CRM software, full field service and marketing tool integration with up-to-date software, you can manage any client and can even draw necessary information available from the start of customer relationship.

Complete customer information available in a single and seamless experience.  Additionally, your team will be able to reduce the time. Marketing can populate information about clients and furnish complete statistics, thereby giving your sales team the desired acumen to sell the right product effectively.

Moreover, this plan allows you enough scope to control your resources with powerful CRM tools to keep your team abreast with current business trends.

Dynamics 365 Sales – The New Dynamics CRM Online

Customers are focused in modern times. Thanks to the awareness about the products and services, they wish to buy. It has been found that nearly 57% of the decision-making process is done much before they even begin talking to a provider.  It is necessary to reduce the time your sales team spends in obtaining the relevant information for the next prospect.

Also important is to consider giving the right cases to the sales team in order to manage and prioritize the leads. Even while on the move, they can view important details of the customers on their mobile devices, such as profile of each customer and the history of their interactions, their choice etc. This will help in building a strong customer base tailored accordingly with meaningful profiles; thanks to tools of Dynamics 365. In other words, the sales team would focus and hit the target to close the sale in a time bound manner.

Dynamics 365 – On The Field:-

Chances of losing a customer would be high if they had a bad experience in the past.  Quite likely, your brand will take a beating.  However, armed with Dynamics 365 Field Services, the sales team is authorized to be flexible to efficiently handle every aspect of clients’ relationships.

Significantly, the sales team on the field generates revenue for the business. Thus, it is imperative to keep a tab on them and track them in real time to resolve their issues.  Schedule meetings manually or program it on to a system to perform automatically to fix appointments with a client. Thereafter, a sales person can be directed to attend sales/service calls as scheduled.

This is because Dynamics 365 Field Services integrates inventory and agreement which facilities the sales team to make commitment to the customers accordingly.

Dynamics 365 – Customer Service:-

This portal gives a complete picture of clients’ profile wherein the field sales team can be empowered with a unified service platform in order to effectively fulfill clients’ needs.

Even when interacting with your customer understand their needs as customer is always the king. Customer service improves the knowledge base and allows choosing the relevant information for presenting to the sales/service personnel in the field. The powerful interactive dynamic visual tools to analyze trends in customer behavior come handy for customer interaction.

Dynamics 365 & Office 365 – Seamless Integration

Dynamics 365 easily connects and without any hassle incorporates with all other Microsoft Office 365 software.  Besides saving time considerably, it also integrates with Excel, Word, Outlook and more to provide with the most relevant data to the team on the field.

It is a breeze assessing Dynamics 365 on your mobile device even when you are out on a sales call. It is as easy using the desktop app. Dynamics 365 and other programs of the 365 series are available in both the iOS and Android app stores.  Even through your web browser, they can simply be accessed.

Needless to say, Dynamics represents the evolution of CRM & ERP; very flexible, in the cloud, on demand!
















Microsoft Dynamics 365 for Finance and Operations, Enterprise edition

Microsoft Dynamics 365:-

Regular updates mark the availability of several upgraded applications every now and then incorporating many existing Dynamics 365 Cloud Services.

Let us consider the new Applications and capabilities, beginning with new deployment options for Finance and Operations.  Two additional deployment options for Dynamics 365 Operations Microsoft’s cloud ERP (Enterprise Resource Planning) service were in the offing some time back.  The local business data deployment options for on-premises deployments are now a reality.

Additionally the option to deploy Finance & Operations as a Microsoft managed service running in Microsoft Azure, customers are now at liberty to deploy it in their own data center to help meet their business needs.

The on-premises deployment option or local business data provides a unique differentiator to enterprise customers in comparison to other ERP products by providing a choice as customers can start local business data and when they are ready, they could have the option to easily move their solution to the cloud. They will experience the cloud scale advantage and the rich analytic experiences it delivers. Moreover, the on-premises solution is based on a modern architecture that focuses on influencing Windows Server 2016 and SQL Server 2016 to present a deployment running in a customer’s data center.

Cloud Service is considered to be the best deployment option as the customers’ need to support business process execution in their data centers in some cases is increasing day by day.  However, they need not worry as help is at hand with on-premises deployments customers can resolve these essential business requirements.

Data Residency – This refers to the geographic location of an organization’s data information.  It is also the legal requirement imposed on data based in that particular region.  Some Government and industry regulations require customers to store business data locally and also mandated by our customer’s IT standards.

 Business Continuity – Regardless of a warehouse, service shop or production facility, your critical business processes can run locally in the facility even during lack of network consistency and cannot be relied upon for crucial business operations. On- premises deployments provide enhanced business continuity for scenarios that may require low latency integration with other on-premises systems.  It may even require deployments in regions where there are no options for a reliable network coverage infrastructure.  Local infrastructure issues can be addressed in some cases along with a financially backed SLA, with Azure Express Route.

Data Center Investments – Customers can influence hardware investments as well as their IT staff, particularly those already working with familiar Microsoft interfaces and tools viz., Windows 2016 and SQL Server 2016 to run their Finance and Operations instance locally. Moreover, customers have the option to life on-premises deployments to the cloud when it is time for a refresh.

Finance and Operations is unique in our ability to allow customers to deploy wherever and any format they want with the introduction of cloud plus edge deployment option, the best of on-premises and cloud deployments can be delivered.  Even cloud deployments in one option to help support our customers worldwide are also possible.

Let’snow move to new application features and updates to existing Cloud Services…

Microsoft Dynamics 365 for Finance & Operations, Enterprise

Microsoft Dynamics 365 for Operations is now Microsoft Dynamics 365 for Finance & Operations, Enterprise edition.  The edition is comprehensive and covers a whole range of both Operations and Finance.

There are two new purpose built applications in additions to updates to Finance and Operations.  They are Dynamics 365 Retail and Dynamics 365 for Talent.  The first is designed to keeping in mind the needs of a retailer.  It provides retailers with an integrated end-to-end view of their operations with centralized management with access and visibility across stores, employees including customers, financials and inventory.   On the other hand, the second one Dynamics 365 for Talent offers a 3600view of workforce from sourcing and recruiting to on boarding and retention. Dynamics 365 Insider Program gives a sneak preview of the two versatile applications.

Some of highlights of the major areas of investment for this update include feature embedded analytics, an improved and modern mobile experience, increased speed and predictability of implementations. Above all the new upgrade experience from Microsoft Dynamics AX 2012.

Analytics – embedded analytics integrated directly into the form and workspace; with drill down capabilities into transactions; 15 rich dashboards across the functional spectrum.  With end user in mind who will immensely benefit in their daily functions to assist them in making a better and faster decisions to achieve optimal result oriented outcomes.

Modern Mobile Experiences – For the staff at the warehouse, expense management including efficient time-keeping as well as a unified approvals mobile app that ushers the start of a new journey with our partners.

Faster & Predictable Implementations – The new and improved updates has a number of capabilities for rapid implementations process; it includes the ability to create company configurations that can be copied to create new ones based on existing companies.  In recent times, cost accounting has been modernized with great Getting Started guide and a simplified experience.  A new background validator has been added in order to help in keeping the system of record continually viable. The Getting Started and validation wizards are surely going to come in handy.

Upgrade From Dynamics 2012 is now in Preview –Even while keeping the abstractions and the use consistent, the changes are focused on simplifying the migration process.  You will observe that the new features contribute to simplified change management and improved support for the data governance needs of the organization and business requirement.

While continue to update and expand Finance & Operations, for new purpose-built applications the experience is thrilling.  The latest view on the full spectrum of work can be reviewed on road map site and regularly check out to see the ongoing updates that are available.

Microsoft Azure Business Benefits Made Easy – 10 in 1

Microsoft Dynamics GP Dubai

The success of an organization is dependent on technology in different states and there is no dispute about this fact for a long time.

But the scheme of things of adapting technology within business and the compelling demand to provide direct ROI (return on investment) behind every line of item needs to have justifiable value.

Ten various benefits of Microsoft Azure that companies of various sizes feel is of value to CXOs though it could be addressed in different ways for demonstration purpose.

Microsoft Azure Benefits – a sharp focus:-

Like any other commercial business activity, the number of organizations adopting cloud-based model is evolving significantly.  However, a little decisive debate before incorporating the concept, in the sense when going for anything new system; whether to implement a complete cloud in the business system or a hybrid migration as a pilot model.

Azure benefits are particularly being focused in this write-up. However, significantly there are a range of Cloud IaaS (Infrastructure as a Service) providers available for business, which includes, among others, Rack space Hosting, Google Computer Engine and Amazon Web Services.  Cloud Service Provider’s guide will come in handy should you wish to conduct the above for other solutions.

All the same, our focus states that when it comes to practical business solutions, Microsoft Azure stands the test as it is a class apart.  It further states that it is purely based on more than just an increase in numbers including quantifiable services like analytics, computing, databases, mobile apps, networking, storage and websites.

Armed with these means of Azure business tools your competitors may get an opportunity to beat you to rise in rank.

So Are They Getting More Than You?

Let’s check this out:

  1. Microsoft Azure is Super Fast &Speed Matters:-

Even generally the matter of speed is important but in Azure framework the speed is perceptible; count this as a benefit:

  • Speed to maneuver strategically
  • Speed to deploy appropriately
  • Speed to scale & upgrade

This augurs well with the functionality of Azure which is unbeatable by other cloud providers or even with on-premises software.

  1. Microsoft Azure is Dexterity Personified:-

New and trending technologies are possible with Microsoft Azure where businesses could not only develop and test but also has the potential for feedback and retry when developing their applications. Significantly enough they have the capability of trying out new features and decide its applications and utility for your business even without expensive overhead outlay.  You could even get away with the setting up complex infrastructure. Innovation has taken the lead in modern business thereby setting off an enormous impact considerably.

Moreover, this type of swift action may not be important in terms of getting things executed, but the teams involved can do a lot more, grow quicker and fail faster.

  1. Microsoft Azure – Global Outreach:-

It is important for a business to have their different services operative in data centers on a global platform; that too effortlessly.

This is among the best benefit offered by Azure. This cloud computing service allows modifying the global footprint of an evolving business that needs their applications dynamically in line with performance and use in the business activity.

In fact from a user’s point of view, they enjoy great experience and they are not dependent on location.

More details could be gathered from the map of various Azure regions.

  1. Microsoft Azure – A Complete Development Environment:-

Visual Studio is another bonus from the Azure stable. This is considered to be the world’s leading development environment and the right tools required for building a fully loaded Azure solutions. It is also considered to be a real game changing advantage to soft designers and displays the business acumen of Microsoft Azure.


  • IoT is integrated with Microsoft Azure essentially for the purpose of collating, visualizing and interpreting, where health data is taken from smart watches.
  • Many organizations completely depend on Excel to perform busy critical processes.

In order to increase its capability, we were able to build an engine that        exclusively     depends on the scalability of Azure.

  1. Microsoft Azure – A comprehensive Integrated Delivery Pipeline:-

Comparatively from an enterprise point of view, beyond mere storage the benefit elements churning out from Azure are tremendous.

A unified delivery pipeline is needed from an architecture perspective. Some of them are:

  • Source control
  • Integration testing
  • Unit testing
  • Delivery
  • Go live tools

Assigning specific workloads occasionally to different environments could be advantageous; nevertheless it is a debatable point. When all the tools are available under one roof, there is a great continuity, besides; it also reduces risk of integration set back.

In other words, in the case of product updates or any other changes, Azure can guarantee to a great extent that their pipeline is designed as per the demands of the business.

  1. Microsoft Azure – Disaster Recovery:-

It is very important for providers to have an in built sturdy backup system compatible enough to handle failure or scheduled down time and disaster recovery capabilities as the data being transferred globally.

Rest assured these short comings are taken care appropriately by Azure.

They have regional and global recovery options, besides having rolling reboot capabilities that work amazingly  well, it also has hot and cold standby models.  These matchless capabilities put them far beyond the plain commonplace storage option.

These are not something that may be happening routinely in a business.  But it is definitely something that you can confidently know is happening in the background.

  1. Microsoft Azure – Flexible Expenditure an Azure Benefit:-

Spend more to get more with Azure benefit.  However, Azure to put more resources to work comes in handy if they want to be done faster or with more volume.

Meaning, there is no restructure of infrastructure needed no matter whether it be seasonality where data experiences regular or predictable changes.

  1. Microsoft Azure Security

Business to business or even for individuals enjoys great experience of seamless and secure logon.  This is because the security in Azure enables such benefits.

Familiar accounts such as Facebook or LinkedIn can be used by their customers as they can login to services effortlessly. They are less likely to be hacked by not storing user credentials.

It is a well known fact that with a high data privileges, passwords are an every challenging issue for organizations.  The issue is addressed with the help of Azure Single Sign-on.

  1. Microsoft Azure – Accommodating & Complaint:-

When it comes to compliance, obviously all the organizations that are currently benefiting from Azure can blindly depend on Microsoft having done thorough ground work.

This will indeed enable great resource reallocation when certain industries like finance come under unwanted pressure than ever before due to business development.

  1. Microsoft Azure – Deployed Anywhere:-

Backed by such great tools such as Azure Stack organizations could use their data centre a if it’s Azure. They can use a single model to deploy on-premises and even to the cloud.

Exciting! Isn’t it?

In conclusion: If you afford to ignore these 10 Microsoft Azure business benefits here they are in a nutshell.

If you really want to experience the power of Microsoft Azure that can give to your organization, and the impacts that means, you should really access your Cloud options.  A great way to start is with our cloud service providers simple guide.

Let us know which Microsoft Azure business benefit the most. Write to us or download our guide.













Features and Benefits of Microsoft 365

Microsoft Office 365

When you move to the Office 365 cloud you will be treated to some key features and benefits. Your organization will continue to use the same software that has been operative for quite a long time now but hereafter, you will shift the load onto Microsoft.  A host of some of the important benefits is listed below:

Greater Productivity Generated With Office 365:-

Management consultants prefer to liberally use the term of ‘productivity’ as according to them it is a powerful word. However, in reality productivity can be summed up in a simple question.  Can an assigned job be effortlessly performed?  For those who came in late, Microsoft has made heavy investments and burned the midnight oil in research on Office 365 to enable a trouble free experience for both administrator and end user.

The initiative is to attain greater productivity in terms of policy and procedure documents in Word composed by a business analyst or an administrator in the process of establishing or formation of new employee.   Obviously, when the technology gets out of the way and you have time to concentrate on the job at hand, you tend to become more productive.  Copy and paste job may be a revolution in terms of giving wings to loads of typing work. Moreover, typewriter is preferable to a Word processor… relatively speaking.

Access From Anywhere With Office 365:-

It is advantages galore when accessing your enterprise software over the internet. Devises such as computer, desktop, laptop, mobile devices or tablet and internet or phones connection respectively is what you need to simply get connected to your enterprise software as the software is running in a Microsoft data center.

A single source of the truth is available consistently when accessing from a centrally located data. Lengthy file names of Excel documents sent by e-Mail are history as in modern day it is a breeze accessing changed document from your mobile device in the comfort of your home and your colleagues viewing the updated documents from their phones in real time.

Further with SharePoint Online which is part of the Office 365 module, a single file like Forecast_Q1_2011.xlsx, is entrenched in Microsoft’s globally distributed billion dollar centers. The document lives in the cloud literally! To enable viewing the document by anyone from the organization from anywhere around the globe, the security permission can be set up accordingly.

Incidentally, the security can be as tight and lenient as desired.  If anybody from the organization wishes to see a company policy document but only want a select group of staff of a particular department to edit the document, this is also possible. Further, it is the responsibility of SharePoint for all the versioning. Moreover, it allows checking out a document and editing the same so that simultaneously no one else can perform the same task.

If you want to collaborate on the document in real time it is possible by using your web browser.

Working With Office 365:-

In April 2017 Windows Vista was given a decent burial! Microsoft does not always come out with the best software. Windows 7 filled the vacuum with a versatile fully loaded workhorse.

Microsoft realized, albeit late, that users are adamant and do not easily give up the things that they are comfortable with.  A case in pointer is, Office 365 has not changed your favourites even one bit.  However, only difference is that they are now seamlessly connected to the enterprise software living out in the cloud.  Your favourite applications are now resting in the cloud.

Among the benefit and feature about SharePoint 2010 and Office 2010 is you can work with the former without ever having to leave the Office applications.  Incidentally, you could fire up Word and can check out a document stored in SharePoint.  You could even have the liberty of reviewing the versions and make necessary changes or can even leave notes, for your colleagues, in order to carry out instructions. Behind the scene, SharePoint is handling the content management functionality with great dexterity.

Office 365 Reliable & Fully Secured:-

Security and reliability are critical issues of an organization that deals with customers on a real time basis. These issues are on the priority list of Microsoft, so your IT team can be rest assured as the matter is in safe hands.  Now they can focus on other important matters related to users so that enterprise software can be put to optimal use.

Inherently Microsoft understands the discomfiture or inhibition that the organization has when offering them confidential tasks. However, Microsoft has broad service level agreements that help you to relax.

Office 365 Efficiently Provides IT Control:-

At any given time, IT personnel as part of their duty would like to find out what the staff is doing with their systems. Normally, due to user error, trouble shooting could occur in any of the systems in any department. The systems are programmed to do what they are supposed to do. Microsoft put in efforts in research to create an extensive, but simple and intuitive level of control for administrator.



Benefits Of Microsoft Dynamics 365

Dynamics 365 Dubai UAE

Dynamics 365 ensures consistency and interoperability by using a common data model and consistent application platform. They also use extensibility to design and process XML schemas especially for e-businesses. They offer to customers a familiar experience with all new built-in insights, intelligence and workflow.

Facilitation of Businesses:

Dynamics 365 makes it possible for business to start with pertinent apps befitting industries and businesses.  In other words the customers can launch with what they need at that moment and upgrade as they develop the business, to the next level in the cloud, at their desirable pace.

Greater productivity can be achieved when required by connecting structured workflow of business applications and processes mainly with the collaboration of unstructured work of productivity.  This in turn allows employees to utilize productivity tools in relationship to their business processes and further development.

In order to unify departments and to empower across different units a flexible solution combines ERP and CRM functionality into one solution.

With Dynamics 365, data are transformed into action for intelligence and accessed according to requirement. Business applications that introduces large data and advanced analytics into processes and proactively guide employees and customers for the desired results with built-in Business Intelligence such as (Power BI, Cortana Intelligence, Azure Machine Learning)

Get set for augmentation through consistent, adaptable and responsive applications. With Dynamic 365 in tow, business users get a fillip to change and adapt without too much intervention or assistance from IT department.

Small & Mid Business (SMB) Gain from Dynamic 365

Finance and Operations, Business Edition, is a comprehensive accounting and business management solution for SMBs included in Dynamic365.

Large Business Enterprise Gain from Dynamic 365

The Enterprise edition of Microsoft Dynamics 365 has been created by the Dynamics AX & Dynamics CRM duo.

Benefits of Power BI in Dynamics 365

Now BI tools are part of business management solutions.

As embedded Power BI acts as a protection on contextual information on the role based work spaces and dashboard in Dynamics 365,it provides the best recommendation on the discovered analysis. This results in two main benefits. Productivity gets increased rapidly and ensures best practice in a time bound manner. Power BI or Business Intelligence in Dynamics amplifies your business intelligence by collecting appropriate data which is visible to the entire business unit leading to better decision making with the help of well-crafted analytical reports.

Business Grow With Dynamics 365

Customers can now pay for the functional apps which they would need in the short to medium term.  Later if required, they may then extend the functionality or even add more users as their business develops. All these are possible via the ecosystem of Microsoft AppSource.  The business applications share a common but robust data model, which is extremely accessible tool to connect with and users experience a consistency with the apps that work seamlessly.

Microsoft Dynamics 365

Microsoft Dynamics 365

A Sneak Peak at Intelligent Business Application

The impeccable potential of CRM & ERP capability to make applications to work flawlessly across sales, operations, marketing, financials, project service automation, field service and above all customer service is what Dynamics 365 is all about.



Digital intelligence induces surreal possibilities for your business and compels to rethink various avenues namely:

  • Customers are better engaged and involved
  • Authorize and empower employees
  • Efficient and effective operations
  • Radical change in products and business representation

Business Evolves On Your Terms

Microsoft Dynamics 365 gives wings to your business with intelligent applications for CRM & ERP outreach.

Taking baby steps initially with limited requirement to run the business and supplement it with trending apps to seek accolades from your customers, now we have a full fledged business solution to take care of every nuance of business applications.

Seamless Apps In the Cloud

The intrinsic characteristic of each application is to solve real problems and deliver real value. Their fusion is powerful enough to transform and take your business to the next vertical.

Prosper in the Digital Economy

Digital Transformation is here to stay in the form of Dynamics 365. Compete successfully in an ever-changing trending digital economy and drive value for your customers and employees.


Customer Connect

A one-on-one dialogue by a personalized touch with customers clears the air of any ambiguity. Such an interaction is made possible only with the digital intelligence support by Microsoft Dynamics 365.