It is a modern and unified retail solution that cares to reduce complexity for retailers in their activities. It allows them to focus on connecting with customers and empowering their employees across all channels. It sanctions organizations to deliver a complete shopping experience – personal, seamless and differentiated – by offering a unified view of the business.
Microsoft Dynamics provides customer engagement capabilities covering store operations, business intelligence, channel management, order management, marketing and customer care. It also smartly covers important aspects of back office capabilities like procurement and financials in an end-to-end solution with complete transparency across the entire business operation even while empowering users.
Microsoft Dynamics offers a modern and mobile solution to retailers in a bid to deliver a complete shopping experience to their customers to enjoy every moment of shopping. It understands retail business well and manages all the key functions of your retail business from point of sale (POS), store operations, merchandising, e-commerce, call center, marketing, financials, customer care supply chain and much more.
These capabilities can be implemented as a complete end-to-end solution or as individual business functions as accompaniment to the existing technologies – allowing retailers to judge their preference. Microsoft Dynamics cherishes customer satisfaction. It enables you to set up and automate your programs and processes to appease customers and value their loyalty. Its 360o pan approach drives sales productivity and marketing effectiveness through social insights and targeted campaign management.
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