Indeed, it is likely that sales force on the move may not be quite productive to your business. It is also likely that you may have lined up scores of items in your many branches and your sales team is eagerly longing to offer better service to your clients and suppliers. You may have your ERP and CRM solutions in place but may not have the required mobile capabilities which could make it cumbersome and time-consuming for the sales team to collect information they needed.
Mobile devices get connected directly into the CRM system of the organization. Thanks to Dynamics 365 which makes this feature possible. Besides, it efficiently offers much greater visibility and processes in business development. In other words, not only the employees now have access to opportunity data and critical sales in real-time from any location, they can log in relevant information as they collect them in the field itself. This ensures everyone to take timely decisions and updated.
With Microsoft’s Power, BI the cloud-based business intelligence solution which directly integrates with Dynamics 365 and the existing ERP system of the organization makes the reporting capabilities perfect and effortless. Moreover, this helps for correct decision making for the field sales team who could gather information seamlessly making life easy for them with instant reporting for accurate data analysis and meaningful reporting.
By connecting to CRM and ERP solutions, the organization can experience the correct utility of the data of the sales team besides, great improvement in collaborating with different departments. Moreover, the macro level business develops significantly with the simplified sales process and improved sales engagement. The field teams have an added advantage of working efficiently and take corrective action due to transparency within the organization, quickly.
Backed by strong integrated CRM and ERP systems that also allow mobile access, the sales team gets connected while on the move. The team could collaborate efficiently as they have important information at their fingertips that empowers them with Dynamics 365 which makes the organization efficient in making this technology investment in a broader sense.
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